Creating [Better] Leaders

Creating [Better] Leaders How much can employee dissatisfaction hinder your organisation's performance? According to the research, a lot. Creating Better Leaders presents a practical framework for building cultures that care, perform and sustain. Ankna Kaul brings almost two decades of experience across hospitality, consulting and customer experience, to give leaders at all levels the tools to drive measurable, people-centric outcomes with her PEARL Model. Author: Ankna Kaul Foreword By : Dr. P.